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Patient Confidence in the COVID-19 Vaccines: How Healthcare Personnel Can Address Vaccine Hesitancy

March 16, 2021 @ 12:00 pm - 1:00 pm

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Healthcare personnel can have a powerful influence on patients’ decisions when they communicate openly about vaccines. Building confidence in the COVID-19 vaccines is an important part of ending the pandemic. This webinar will help staff at I/T/Us communicate about vaccines more effectively with patients.

Upon completion of this presentation, you will be able to:

  • articulate a strong recommendation for a vaccine
  • convince yourself to drop the pamphlet approach
  • demonstrate the 4 steps to take with vaccine hesitancy.



Robert M. Jacobson, MD, FAAP

Medical Director, Primary Care Immunization Program

Mayo Clinic